Online Dispute Resolution Platform
Mandatory information pursuant to regulation (EU) No. 524/2013 by the European Parliament and Council:
The EU commission provides a platform for out-of-court dispute resolution. This provides consumers with the opportunity to resolve any disputes connected to their online order out of court in the first instance. The dispute resolution platform can be found here: https://ec.europa.eu/consumers/odr.
Our email for consumer complaints is: firstname.lastname@example.org.